Peruflora

[Polarizeme]

As naoki said, keep emailing them, and try to be pleasant. The language barrier is evident at times. The "customer Service" is not US style and the communication seems to be lacking. I think that is mostly cultural?

I too am waiting on plants from a previous order in May. Apparently they had an issue when they shipped the plants stateside, they froze on the flight over. I am supposed to receive my plants and replacements this month.
I did get an email today that they had some issues with the paperwork to get the plants to the US and that the plants would be coming at the end of the month.

I've had some mis-identification issues with a few plants. This is aggravating, but not the end of the world.
I probably won't be ordering from them for a while.

Perhaps I'll preorder if they are going to be at the San Francisco show in Feb... maybe.