Login
User Name
Password   


Registration is FREE. Click to become a member of OrchidBoard community
(You're NOT logged in)

menu menu

Sponsor
Donate Now
and become
Forum Supporter.


Many perks!
<...more...>


Sponsor
 

Google


Fauna Top Sites
LOG IN/REGISTER TO CLOSE THIS ADVERTISEMENT
  #1  
Old 11-23-2022, 10:05 PM
Dalachin Dalachin is offline
Senior Member
 

Join Date: Jul 2022
Zone: 5a
Location: Ithaca, ny
Posts: 400
Female
Default Mealies on a new purchase…

I got an order today from a well known vendor. One of the plants was a very small mounted plant (kingidium phillipiense). It came with an active mealy bug family. At least one clearly visible adult female, and a lively adults male with his recently hatched pupae displayed prominently on an exposed root. The female had a nicely spun webbing nest on the back of one tiny leaf. Quite an educational display on the life cycle of a favorite orchid pest. I wish I had taken a picture but my phone was across the room and I was actively trying to catch that male mealy.

This is rather a large pest population for such a tiny orchid (two tiny leaves, the largest less than an inch, and two active roots less than a cm in length, several longer shriveled ones). Would it be bullish if me to ask for a replacement or refund? The small size of the orchid was clear from the description, but I worry that we are off to a bad start.

The others in the order look fine, but I sprayed the lot of them and have them sequestered in a clear storage bin.
__________________
On Instagram @unlikelyorchid
Reply With Quote
  #2  
Old 11-24-2022, 07:29 AM
Ray's Avatar
Ray Ray is offline
Senior Member
 

Join Date: May 2005
Member of:AOS
Location: Oak Island NC
Posts: 14,790
Male
Default

If you got one plant with mealies, why would you expect a replacement - likely grown right along side that one - to be insect-free?

Personally, I’d email the vendor and inform them that they sold you an infested plant, so they might want to take some action in the greenhouse.

Then, if they are decent, they’ll either offer a replacement or refund your money.
__________________
Ray Barkalow, Orchid Iconoclast
FIRSTRAYS.COM
Try Kelpak - you won't be sorry!
Reply With Quote
  #3  
Old 11-24-2022, 09:10 AM
dbarron dbarron is offline
Senior Member
 

Join Date: Feb 2015
Zone: 7a
Location: Arkansas
Posts: 698
Male
Default

And maybe this is bad form, but I'd like to know who sent you prominently pestified plants. I know...especially in a mass setting, some pests are gonna be there..and it's not the end of the world and it's why we quarantine new plants.
But still...it scares me..*lol*
Reply With Quote
  #4  
Old 11-24-2022, 10:55 AM
Dalachin Dalachin is offline
Senior Member
 

Join Date: Jul 2022
Zone: 5a
Location: Ithaca, ny
Posts: 400
Female
Default

Thanks, I’ll give them a call after the holiday and see what they say. Probably better not to name names… I have gotten wonderful plants from this vendor, and I can definitely see the impossibility of a totally pest free greenhouse.
__________________
On Instagram @unlikelyorchid
Reply With Quote
  #5  
Old 11-24-2022, 01:35 PM
estación seca's Avatar
estación seca estación seca is offline
Senior Member
 

Join Date: Jun 2015
Zone: 9b
Location: Phoenix AZ - Lower Sonoran Desert
Posts: 17,755
Male
Default

I think the vendor would want to know about this. I would have called or written on arrival.
__________________
May the bridges I've burned light my way.

Weather forecast for my neighborhood
Reply With Quote
  #6  
Old 11-24-2022, 02:27 PM
Dimples Dimples is offline
Senior Member
 

Join Date: Jan 2022
Zone: 9b
Location: San Diego
Posts: 847
Default

The sooner you let them know the more seriously they’ll take your report and, assuming they’re a quality vendor, the sooner they can address the issue in their stock. If you wait a couple weeks they won’t be able to tell if the MBs originated with them or if it got infested after it arrived at your location. Someone will be at the greenhouse today (Thanksgiving). Even highly automated grow houses have someone around during the day. Email them and follow up with a call later if you need to.
Reply With Quote
  #7  
Old 11-24-2022, 05:00 PM
Ray's Avatar
Ray Ray is offline
Senior Member
 

Join Date: May 2005
Member of:AOS
Location: Oak Island NC
Posts: 14,790
Male
Default

Quote:
Originally Posted by Dimples View Post
The sooner you let them know the more seriously they’ll take your report and, assuming they’re a quality vendor, the sooner they can address the issue in their stock.
100% agreed.

I once had a customer email me, complaining that a plant I sold him was infested with something (I don’t recall what it was). I was confused, as I hadn’t ever seen that pest in my greenhouse. I looked back through my records, and learned he had purchased the plant some 6 months prior.

I passed on both pieces of info and never heard another thing about it.

At the other end of the spectrum, whenever a plant left me and was discovered by the customer to have issues, I immediately refunded the cost, and if possible, sent a replacement.
__________________
Ray Barkalow, Orchid Iconoclast
FIRSTRAYS.COM
Try Kelpak - you won't be sorry!
Reply With Quote
  #8  
Old 11-27-2022, 05:35 PM
Dalachin Dalachin is offline
Senior Member
 

Join Date: Jul 2022
Zone: 5a
Location: Ithaca, ny
Posts: 400
Female
Default

Good points. I wrote to them today, they responded right away offering an apology and a replacement or refund.
__________________
On Instagram @unlikelyorchid
Reply With Quote
  #9  
Old 11-30-2022, 04:19 PM
realoldbeachbum realoldbeachbum is offline
Senior Member
 

Join Date: Sep 2019
Zone: 7b
Location: Alabama, USA
Posts: 321
Female
Default

I have had 100% success with refunds/replacements by immediately upon arrival, taking pictures of infected plants, packing boxes, and invoices then sending an email with photos to the vendor. Good luck & happy growing.
Reply With Quote
Reply

Bookmarks

Tags
active, male, mealy, orchid, tiny


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Mealies, fungus? and heartbreak lkg1323 Beginner Discussion 2 11-18-2012 09:20 PM
Phrag Eric Young w/ Mealies! Ugh. jrodpad Pests & Diseases 5 08-28-2010 09:54 PM
Mealies or Paranoia? Izzie Pests & Diseases 19 07-21-2010 11:30 AM
mealies on my Sedirea japonica camille1585 Pests & Diseases 18 09-09-2008 04:49 PM
sow/pill bugs? mealies? harmful? philoserenus Pests & Diseases 4 07-07-2007 11:44 AM

All times are GMT -4. The time now is 03:41 AM.

© 2007 OrchidBoard.com
Search Engine Optimisation provided by DragonByte SEO v2.0.37 (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
Feedback Buttons provided by Advanced Post Thanks / Like (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.

Clubs vBulletin Plugins by Drive Thru Online, Inc.