Norman's Orchids/Orchids.com sent beautiful phals

[TomThumb]

So i have mixed experience with Norman's. They're not great customer service wise if you call them and i had to because i just moved and there was an issue with the address on my CC. However after a fiasco of a phone call where the person who picked up basically didn't want to help me (i couldn't change the CC info on the order online because of how they programmed the site to lock) I decided to make another order from them anyway because they have a variety of Phal. schillerianas and i really wanted them.

I made a huge order for various schillerianas and they arrived a bit chilled but in perfect condition. They all cleaned up nicely although one had quite a few rotten mushy roots. She had enough healthy ones that she's fine. I know that they've been getting mixed reviews lately so I just want to say it's hit or miss? I've only received one order from them so far so it might not be a fair assessment. They do have such a large variety of orchids and reasonable prices that its a hard company to write off.

I've since made another order for various phals (phals and vandas are my favorites so far but i also really like some catasetum types) so we'll see what condition they arrive in.