Ecuagenera Emailing Orders

[Kevinator]

This isn't exactly vendor feedback but I was wondering how often they take preorders for shows through emails. I sent them an email with the price list two days ago and the deadline for preorders for the next US show is the 6th. I heard that they sometimes don't check their emails and end up missing orders. I'm not ordering from them directly through their webpage because i found Lepanthes escobariana on the pricelist and wanted to see if they still have any available. Should I just ditch the email and directly order online or wait?