Another Thumbs Up for Jewell Orchids

[shadytrake]

I just won an auction on ebay for Lc Marcello Miranda x Lc Gaskell-pulima ‘Azure Star’ HCC/AOS and it came in the mail on Thursday.

Not only was the orchid exactly as described, but they also put a little flyer with their website address listed attached to the wrapper.

I didn't think too much of it until I was bored last night and playing around on the internet. I decided to take a look at their website. O...My...Goodness.....can you say goodbye to the piggy bank?

There was so much good stuff there, that I had to restrain myself. I did allow myself to buy 2 chids since they are having an Oct special $5 shipping.

Lc Mini Purple coerulea ('Blue Hawaii' AM/AOS x 'Blue Sky') is a very nice sibling cross between two excellent blue clones of this well known hybrid.

Odontocidium Blackwood 'Sweet One' (Onc Wildwood x Odcdm Black Beauty) is an easy-growing hybrid that will have branching spikes of gorgeous flowers.

I can't wait for them to arrive.

[tuvoc]

I love the too. Wish I had more room for more of their neat planta!

Kim

[elitebettas]

I hate to be the damper on this convo but PLEASE be careful when purchasing plants from this vendor. Not only did I recieve a plant from them with suspicious markings but it tested positive for two viruses. The seller never refunded my money, but I did file a complaint with ebay.

[shadytrake]

Originally Posted by elitebettas

Not only did I recieve a plant from them with suspicious markings but it tested positive for two viruses.

Could you be more specific as to the "markings?" Do you test all of your orchid purchases? Markings on a bloom or on the plant?

Where do you have yours tested?

[shadytrake]

Another good customer service story.

I was repotting my original order and discovered that the tag didn't match the ad (from this thread original purchase). It said Lc. Mini Purple 'Tamami' AM/AOS.

I was confused so I googled the name and saw the picture was the fuchsia form. I e-mailed Jewell and after a few days, they responded with the below.

I am sending you a replacement plant for the LC Mini Purple coerulea - it is one of the last plants we have of this cross. Apparently I must have just picked up the wrong one when I sent your order - should have had my glasses on I guess. I apologize for the error and glad that you saw the mistake. Please feel free to keep the Tamami - it is a very nice plant and flowers several times a year. My daughter won the award on it years ago.

Again, we apologize and hope you enjoy your plants.

Dave

Super duper customer service and I get to keep the extra chid!

[RosieC]

Customer service like that is great!

And of course then you recomend them to your friends here. Some other sellers have a lot to learn about how customer service can benefit them!

[cday2inflorida]

Wonderful people to deal with!