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  #41  
Old 06-10-2022, 08:43 AM
Clawhammer Clawhammer is offline
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good to hear you should be getting a refund! but if it were me i woulda asked for the whole lot refunded!! but hey, beggars can't be choosers. do you think the gigantea is gonna make it? i have a soft spot for those little guys

also yes, experiencing live bluegrass is something totally different. growing up my dad would take my sister and i to the eagles club in flat rock, michigan, where ALL the bluegrass greats would come thru. tiny little club with picknic tables and a dirt floor. i just remember falling asleep on those tables with people hootin and hollerin and the mando would be twanging away....man, that really does take me back....

got to see the lewis family, the oak ridge boys, bluegrass generation, so so many great players...

anyway, sorry, back to orchids!!!!!
Thank you! Here is an update / clarification:

The initial refusal to pay for the 2 black dowianas was a communication error on their part, they meant to ask me to pay for the Dominiana, which makes sense bc it has a chance to live. I did have to argue for them to refund shipping and they ultimately refunded the whole cost. Ultimately they refunded the whole cost, which was the correct resolution.

The leaf that was left remaining on the phal gigantea turned to mush overnight, so its a goner. I pulled the encylcia out of the trash, threw it in some bark, and stuck it waaaaay in the back. Maybe in a couple years I will be glad I saved it.

Cool to connect with folks on this forum on other interests too! I can't wait to see some shows this summer. Very much looking forward to an event called the Northwest String Summit (sadly its 20th and final year).
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  #42  
Old 06-10-2022, 11:43 PM
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well at least they are making it right. i wonder how many orders they lose like that. did you mention how long it was in the mail??

enjoy the festival!!! the last sting fest i attended was telluride....and they needed to get rid of that festival. it was turning into something else
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  #43  
Old 06-11-2022, 11:39 AM
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My Green Pets My Green Pets is offline
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As someone with zero business savvy and laughable negotiating skills, I would treasure the transcript (or a paraphrased version) of your conversation with this company to see how you convinced them to give you a refund.

Sorry to hear about the crappy week, that sucks.
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  #44  
Old 06-11-2022, 08:58 PM
Clawhammer Clawhammer is offline
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As someone with zero business savvy and laughable negotiating skills, I would treasure the transcript (or a paraphrased version) of your conversation with this company to see how you convinced them to give you a refund.

Sorry to hear about the crappy week, that sucks.
Thanks for the kind words

I am not sure what convinced them, the AOS FB post that went kind of viral or the fact that I shared this thread with them.

The pics should be all the negotiating I needed to do and ultimately I like to think they just decided to do the right thing.
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  #45  
Old 06-12-2022, 09:19 AM
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I just spent 10 minutes scrolling through the AOS FB group and couldn't find it. Man that place is a hot mess!
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  #46  
Old 06-21-2022, 05:55 AM
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disappointing on many levels. they have some cuthberts I wanted but I think I best wait for around November to maybe get cooler

thanks
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Last edited by RJSquirrel; 06-21-2022 at 05:59 AM..
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