Frozen damage from shipped orchids - help!

[Orchid Whisperer]

One of the plants looks similar to Colmanara (Oncostele) Catatante Pacific Sun Spots, the other - something in the Cattleya alliance.

Both plants do show some damage to some leaves. Both also have leaves that might be OK. Wait and see?

Document the damage to the seller (send photos by e-mail, ASAP). Take photos every few days, just to document what does and does not progress into dying plant tissue.

Question: Was the package delivered to an indoor location (office, etc.)? Or left at a doorstep? That makes a big difference.

Assuming the seller does not live some place cold, and you were not delivering to a doorstep in some place like Ohio, Maine or New York, the seller may bear some responsibility.

It probably would have been better to ship when out of flower (but warm), or transport them on the plane with you.

[hypersparkle]

It was delivered to my door step and picked up off of it within 20 seconds. I just had to shove the dog out of the way. It was from Hawaii to Wisconsin, but when purchased, they told me they do it all the time and that they also guaranteed. They already offered me a store credit just for the blooms, so we'll see what they say re the plants themselves. I emailed back with some more pictures. The plants smell funny. I haven't cut away the rotten spikes though because I don't want to perform any surgery on the plant until I know exactly how the seller wants to handle things.

I'm reading in some places that I should cut off any damage leaves then listerine/cinnamon the cuts because that darkened damaged leaf will be susceptible to bacteria/fungal/etc due to the damage?? Could damage spread? Thoughts?

I definitely agree that there may be enough there to bounce back, but trying to figure out if I just let it do it itself or I go to performing surgery.

The little one is an Epicatanthe. The other one is oncidium. Both of the varieties were developed by the place in Hawaii where I got them. The colors are off due to the freeze damage.