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-   -   What orchids did you receive today? (http://www.orchidboard.com/community/vendor-feedback/90621-orchids-receive.html)

kentaki 06-07-2016 07:41 PM

What orchids did you receive today?
 
Remember the vendor rating site that was around circa 2000-2002? Unfortunately, the site is gone. Apparently some vendors were not happy with negative comments or rating.

So I got a package from Norman's Orchids today. Instead of complaining or praising, I am just going to post pictures so that you could be the judge. Often times, we hear bad things or good things about nurseries, but it is just a hearsay. I believe pictures would be worth a thousand words.

So here's the rule:
1. Post pictures of plants you received along with some data (i.e., name of plants, value, etc.)
2. No negative comments, please. We are all smart enough to make judgments if we see.

I may add more, but I want to keep this very simple.

kentaki 06-07-2016 07:59 PM

5 Attachment(s)
So these are the ones I got. I received four plants instead of seven I ordered. Two were out of flower, and the other sold out.
1. Catasetum tenebrosum 'St. Francis'AM/AOS
Option: Jumbo in bud/In spike ($65, I think)
Buds lost.

2. Den. linawianum ($25)
Option: Near mature size

3. Holcostylis M.S. Sunlight 'Sweetheart'
Option: Mature size
The box this came in was clean.

4. Epi. floribundum ($35)
Option: In bud/In spike
This orchid did not come alone.

BTW, I knowingly purchased #4, but this is not a species. It is Epicyclia Belmont.

kentaki 06-08-2016 06:30 PM

5 Attachment(s)
Apparently, these are not boisduval scales, according to the folks at Norman's Orchids. They did not tell me what, though.

kentaki 06-08-2016 08:44 PM

An update. This the second response from the sale rep:
"We have discussed your photos with a grower and they informed us that there is no Boisduval scales on your plants."

I am not sure if they discussed after examining the second batch of pictures. At any rate, I uploaded pictures at bugguides.com for a positive ID. I will also contact University of Kentucky Extension Entomology.

There will be a surprise for them, which I am not going to elaborate at this point as well.

stonedragonfarms 06-09-2016 03:34 PM

It's great that you sent them pictures of your plants and are keeping a line of communication open. Please keep us in the loop about any resolutions; I've not used this vendor--nor do I know that I would.
Adam

kentaki 06-09-2016 08:07 PM

Quote:

Originally Posted by stonedragonfarms (Post 807173)
It's great that you sent them pictures of your plants and are keeping a line of communication open. Please keep us in the loop about any resolutions; I've not used this vendor--nor do I know that I would.
Adam

I actually got this message like a minute ago:

Quote:

We are not concerned with the resources you have. We have offered to have UPS pick up the plants you are not happy with for a refund but you seem to be refusing. We have credited your card for the plant in question and you can throw it out. Due to the issues with your previous orders, we will now require you to have a phytosanitary certificate with each order at an additional $85.30.

Thank you
Customer support
Orchids.com

Orchid Whisperer 06-09-2016 08:30 PM

Consistent with the quality of plants and customer service that Norman's has become famous for.

kentaki 06-09-2016 08:32 PM

5 Attachment(s)
From SLO Orchids:
Address: 955 Branch Mill Rd, Arroyo Grande, CA 93420
Phone: 805-489-3319

Received on 6/9/2016
1. Encyclia profusa ($20)
2. Encyclia rhynchophora ($25)
3. Encyclia Chien Ya Smile ($15)
4. Dinema polybulbon
Plus Bonus Enc. Isle of Skye [mooreana x (mooreana x cordigera)]
Shipping charge: Apparently free, but plants are mostly out of pot.

You be the judge!

kentaki 06-09-2016 08:35 PM

Quote:

Originally Posted by Orchid Whisperer (Post 807193)
Consistent with the quality of plants and customer service that Norman's has become famous for.

I would say this comment is perfect because it is neutral yet it means something for those who have had experience with them :bowing

kentaki 06-10-2016 05:56 PM

A little update. Apparently, they had a surprise visit by a nursery inspector from California Department of Food and Agriculture in San Bernardino County this morning. I wonder how it happened. I do not how it went, though.

I was also asked to submit pictures, which have been sent to the state lab in Sacramento. I was told they were not one of the cooperating nurseries and have been cited or documented before about mealybugs in sales area.


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