Assuming you have followed basic rules ( like phal to phal, fresh pollen and placing the pollinia correctly in host ), then you probably have a ploidy issue. Generally speaking phal species are 2N and these can be crossed, some with extreme difficulty. You can see results of crosses here - called primary hybrids:
Phalaenopsis Orchids : species and primary hybrids
However hybrids are different in that you can get 2N 3N 4N ploidy. Genetics is complicated and you can research ploidy limitations further. Generally speaking you cannot cross a 3N hybrid with another 3N hybrid and get germination. These phals are mericloned to obtain hundreds of offspring, if worthwhile. No seed propagation is possible. You should research the background of your phals ( orchidwiz , RHS) to try and figure out the ploidy. If your phal has registered offspring, then its safe to say it is either 2N or 4N. In very rare circumstances will a 2N crossed with a 3N result in germination. Same with 4N x 3N
All my crosses have been with phals but I am sure the same principle applies to cattleya crosses. I learnt the above the hard way as there is not much info about this on the internet. Good luck.