USPS Lost My International Package With Orchids

[TOMMYMIAMI]

So, over a month ago I decided to actually try to order orchids from Thailand. I did place pretty nice big order, with some 20 plants in it, and paid pretty high postage - but postage comes with all necessary paperwork, certificates and also I chose Express so they will be here soon, and alive. Everything seemed just perfect, they were shipped from Thailand on 30th, arrived to Miami on 4th morning, on 4th evening they already cleared the customs (such a relief, I have never ordered international and was still skeptical about passing through the customs, even when certificates were promised). Than they went through Miami sorting center, which they left on 5th October. And since than they never arrived to my post office and they were never delivered. Today is 8th, and I do not have package. No one in the USA wants to help, the Post Office line tells me it must be shipper filing the trace, my package is lost literally blocks away here in Miami and my orchids are slowly dying I did try everything, called post office express line some 5 times, visited my post office 2 times, but no results, no help, no package. Pretty sad & upset about this