Phal. Equestris Struggling

[mayoo-k]

Hi Everyone,

I am having a few problems with my phal. Equestris. I am VERY new to orchids, this is my third, i have had one white phal which died, my second is a black jack and touch wood is doing really well. Last month I bought the Equestris, and now the leaves are drooping, most of the flowers have droped, the roots are very white, but NOT grey, a few have gone mushy, so i have cut them off, it faces a easterly window, which gets a good breeze and only morning sun light.

Is there any thing I can do so revive it. I am more looking forward to reaping the benefits for when it flowers again next year if possible.

Thanks.
Mayoo