Well the roots are all horrid and the compost was really soggy, so even if the softened water wasn't killing it, it looks as though I've been overwatering it. Hopefully, it will recover.
I've tried to upload an image now I've repotted it, but not having much success. If I click 'Insert Image' it just asks me for a URL, but the picture is on my computer, not at a URL. So I did Manage Attachments, but I don't see any result.
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