Have you looked through her feedback to see if others have had the same problem? I won't buy from anyone who's feedback is under 99.5% and if it's that low, I always check their negatives for poor communication and poor service. There are some who manage to keep their feedback reasonably high by the volume they sell in spite of numerous negatives. Ebay also has a new policy, I think, of wiping out older feedback. It gives the vendors a chance to redeem themselves in some cases, but also hides some poor service.
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